With a nationwide shortage of neurologists growing by the day, the leaders at Mayo Clinic were facing a problem that a huge number of patient care organizations nationwide are facing these days: difficulty managing the increasing demand for visits with neurologists. How to triage referrals from primary care physicians in order to prioritize the most urgent cases? Two Mayo Clinic leaders—neurologist James Klaas, M.D., and neurology department operations manager Dale Hardin, M.P.H.—will share their learnings from their team’s highly successful implementation of an analytics solution to their organization’s capacity problem.